VisualAgents Live Chat Software 1.0
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Rating:
 (not rated) |
Platforms:
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Homepage: http://www.visualagents.net | ||
| Type: Commercial | Releases: Feb 01, 2011 | ||||
| Cost: $39.00US | Developer: VisualAgents (Skymol Corp.) | ||||
| VisualAgents is a powerful online sales and customer service software that drives measurable results for businesses. Web-based (SaaS), platform independent live video chat solution for websites. Provide customers with immediate 1-to-1 assistance using video chat, explain product options, and answer support-related questions. Live chat software for online businesses. Fast, reliable and secure. VisualAgents live chat. | |||||
file size: 1k
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Keywords: im, live chat software, chat, video chat software, chat |
Remote Control for PC 1.0
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Rating:
(not rated) |
Platforms: | Homepage: http://remote.control.tripod.com | ||
| Type: Demo | Releases: Jan 30, 2011 | ||||
| Cost: $5.00US | Developer: DMKHO | ||||
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Remote Control for PC turns your mobile phone into a universal remote controller for Windows computer. The application is perfect for home entertainment and business purpose. The software will get you to remotely manage your PCs favorite apps, navigate with the cursor and perform mouse button clicks. Software supported: Microsoft Office PowerPoint, OpenOffice presentations, Winamp, Windows Media Player, WinDVD, VLC player, DivX player, etc. |
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file size: 19389k
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Keywords: activex, mobile remote, Office, wireless, phone |
DataTrack System 3.5 3.5.9500.7
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Rating:
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Platforms:
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Homepage: http://www.magnoware.com | ||
| Type: Commercial | Releases: Dec 10, 2010 | ||||
| Cost: $349.99US | Developer: Magnoware Systems | ||||
| The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. | |||||
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file size: 14890k
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Keywords: Work order management, CRM, issue tracking, free, defect tracking |
Netviewer Support Free Version 6.1.3
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Rating:
(not rated) |
Platforms:
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Homepage: http://www.netviewer.com | ||
| Type: Freeware | Releases: Nov 23, 2010 | ||||
| Cost: $0.00US | Developer: Netviewer AG | ||||
| Netviewer Support is a professional remote support solution trusted by 16.000+ companies in 68 countries - now freely available for personal use. With Netviewer Support Free you can help solve the computer problems of your friends and family. All that is needed is an internet connection. You get fast and easy remote access to the other computer for a quick and easy assessment of the problem at hand. | |||||
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file size: 1616k
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Keywords: Remote maintenance, monitor, online support, network, Desktop sharing |
Public Folder HelpDesk 11.1
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Rating:
(not rated) |
Platforms:
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Homepage: visit | ||
| Type: Shareware | Releases: Nov 04, 2010 | ||||
| Cost: $1800.00US | Developer: kalmstrom.com Business Solutions | ||||
| Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets stored in Outlook and Access or SQL db. Closed tickets only in the database but can be searched and re-created in Outlook if needed. E-mail history. Statistics tool, KBase. Subscription $150/month for all kalmstrom.com products. | |||||
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file size: 20377k
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Keywords: Support, caller ID, computer support, shopping cart software, help desk software |
ManageEngine ServiceDesk Plus 8
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Rating:
(not rated) |
Platforms:
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Homepage: http://www.manageengine.com | ||
| Type: Freeware | Releases: Oct 25, 2010 | ||||
| Cost: $0.00US | Developer: ZOHO Corp. | ||||
| ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy. | |||||
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file size: 46940k
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Keywords: Knowledge Base, Hardware Inventory, Help Desk, help desk, ITIL |
HelpDesk OSP, for Outlook and SharePoint 2.1
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Rating:
(not rated) |
Platforms:
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Homepage: http://www.kalmstrom.com | ||
| Type: Shareware | Releases: Sep 21, 2010 | ||||
| Cost: $1800.00US | Developer: kalmstrom.com Business Solutions | ||||
| HelpDesk OSP connects Outlook to SharePoint or Office Live. Cooperate on issue tracking and user support. Safe for the future, since it builds on SharePoint/Office Live, environments that Microsoft is favoring strongly. 30 days free evaluation of the full product. No per user fee. Global Setting.Decrypted password saving. E-mail Threading. OWA. Great customization possibilities. Subscription $150/month for all kalmstrom.com products. | |||||
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file size: 7339k
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Keywords: Customer support, Defect Tracking, support handling, project management, customer support |
Personal Helpdesk for Outlook 4.3
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Rating:
(not rated) |
Platforms:
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Homepage: http://www.assistmyteam.net | ||
| Type: Shareware | Releases: Aug 31, 2010 | ||||
| Cost: $250.00US | Developer: AssistMyTeam | ||||
| An automated ticketing system for one person helpdesk and issue tracking in Microsoft Outlook. Log, analyze, track and escalate support requests in an organized and structured process in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users. | |||||
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file size: 23636k
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Keywords: Service desk, Customer, Customer Service, service, ITIL |
Provide Live Help 2.2
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Rating:
(not rated) |
Platforms:
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Homepage: http://providelivehelp.com | ||
| Type: Freeware | Releases: May 24, 2010 | ||||
| Cost: $0.00US | Developer: Provide Live Help | ||||
| Provide Live Help allows you to chat with your website visitors, enabling you to give instant online customer support and pro-actively sell your product. * Ease of use * Improve customer satisfaction * Instant Sales Leads * Better First Impression * Know your web sites visitors in real time | |||||
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file size: 25053k
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Keywords: Live support chat, chat software, chat, help desk, support software |
ManageEngine Desktop Central MSP 7.0
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Rating:
(not rated) |
Platforms:
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Homepage: http://www.manageengine.com | ||
| Type: Commercial | Releases: Apr 28, 2010 | ||||
| Cost: $0.00US | Developer: ZOHO Corp. | ||||
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Desktop Central MSP is a web-based Windows Desktop Management software that helps managed service providers to efficiently manage their customers' desktops and servers. It offers integrated desktop management functions like Software Distribution, Patch Management, IT Asset Management, Remote Control, Configurations, and System Tools. Being network-neutral, it can manage any windows networks like Active Directory, Workgroup & Novell eDirectory. |
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file size: 52844k
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Keywords: Windows Patch Management Software, remote desktop, Software Installation, Active Directory, Power Management |
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