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Help Desk Authority (formerly BridgeTrak) 8.1 Build



Rating:
(not rated)
Platforms: WinXP Windows2000 Windows2003
Homepage: http://www.scriptlogic.com
Type: Demo
Releases: May 28, 2009
Cost: $995.00US
Developer: ScriptLogic Corporation

Help Desk Authority (formerly BridgeTrak)
Comprehensive trouble ticket tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/management, advanced data searches, Active Directory integration, email to ticket conversion. iPhone client is also available for technicians on the go.

  Received "User Choice" Award at Free Download Manager

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Help Desk Authority (anteriormente BridgeTrak) (Help Desk Authority (formerly BridgeTrak)) 8.1 Build Español: Help Desk Authority (anteriormente BridgeTrak) (Help Desk Authority (formerly BridgeTrak)) 8.1 Build