SupportCalls with Outlook 3.2
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| Homepage: http://www.assistmyteam.net | ||
| Type: Shareware | ||
| Releases: Sep 24, 2009 | ||
| Cost: $1500.00US | ||
| Developer: AssistMyTeam | ||
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An ITIL guided, helpdesk system for team to log, collaborate and analyze support cases in Outlook with Exchange. Auto-process incoming support requests, send automated emails/SMS, web UI for technicians and end-users, KB, SLA, statistics & reporting.
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