Call center software software: Call Center Server module for Terrasoft CRM, Call Recording Machine ,Record Calls, Identify spoken language in the audio files and more.
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Homepage: http://www.terrasoft-crm-software.com |
| Type: Demo |
Releases: Jan 10, 2005 |
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| Cost: $2490.00US |
Developer: Terrasoft CRM Software |
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Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules. |
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Homepage: http://www.mergingtechnologies.co.za/ |
| Type: Freeware |
Releases: Jun 01, 2006 |
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| Cost: $99.00US |
Developer: Merging Technologies |
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CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration |
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Homepage: http://www.highcriteria.com |
| Type: Shareware |
Releases: Dec 10, 2001 |
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| Cost: $32.95US |
Developer: High Criteria, Inc. |
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Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features:
1) Automatic sound activation
2) Automatic file save on phone hang-up
3) Imbedded text notes and bookmark facility. |
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Homepage: http://www.skypetransfer.com |
| Type: Shareware |
Releases: Jun 07, 2006 |
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| Cost: $19.99US |
Developer: Sandhills Software |
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SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. Using SkypeTransfer, the operator can place the caller on 'Hold', 'Transfer' to another Skype contact or 'Return' to the original caller. |
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Homepage: http://www.cniche.com/ |
| Type: Shareware |
Releases: Feb 17, 2005 |
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| Cost: $149.00US |
Developer: CyberNiche Software |
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Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. |
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Homepage: http://www.checklan.net |
| Type: Freeware |
Releases: May 26, 2011 |
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| Cost: $0.00US |
Developer: Teck System Soft LLC |
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Agentless, Checklan Alerter is the easiest and most complete Windows monitoring Solution that manages and acts remotely on all Performances counters, windows services, Processes, Printers, Sockets, Drives, Shares. Checklan Alerter allows you to prevent outages on your servers, survey your applications,alerts you, automatically repairs by script and checks all that owns an IP address. No Deployment, installation fast and easy. |
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Homepage: http://www.gls-net.it |
| Type: Freeware |
Releases: May 25, 2011 |
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| Cost: $0.00US |
Developer: Global System |
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This is a complete and modular system for the management of your network, from security issues to business communications (VOIP PBX, FAX, VPN, FIREWALL, ADDRESSBOOK). NBLADE applies a graphic interface (web) user to simplify configuration and management, with the upgrades via internet that that allow the system to have real time updates about security and technological improvements for your services. |
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Homepage: http://teledata.qc.ca/AMIgo |
| Type: Commercial |
Releases: Mar 02, 2011 |
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| Cost: $100.00US |
Developer: TELE DATA Inc |
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Homepage: http://www.magnoware.com |
| Type: Commercial |
Releases: Dec 10, 2010 |
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| Cost: $349.99US |
Developer: Magnoware Systems |
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The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. |
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Homepage: visit |
| Type: Shareware |
Releases: Nov 04, 2010 |
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| Cost: $1800.00US |
Developer: kalmstrom.com Business Solutions |
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Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets stored in Outlook and Access or SQL db. Closed tickets only in the database but can be searched and re-created in Outlook if needed. E-mail history. Statistics tool, KBase. Subscription $150/month for all kalmstrom.com products. |
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