Call center uml software: Perfect UML Diagram and Software Diagram Tool, Call Center Server module for Terrasoft CRM, Call Recording Machine ,Record Calls and more.
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Homepage: http://www.terrasoft-crm-software.com |
| Type: Demo |
Releases: Jan 10, 2005 |
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| Cost: $2490.00US |
Developer: Terrasoft CRM Software |
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Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules. |
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Homepage: http://www.research-lab.com/ |
| Type: Shareware |
Releases: Feb 13, 2002 |
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| Cost: $199.00US |
Developer: United Research Labs |
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Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. |
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Homepage: http://www.StromaSoft.com |
| Type: Shareware |
Releases: Nov 17, 2005 |
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| Cost: $99.00US |
Developer: StromaSoft Ltd |
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Call Track CRM Helpesk + Workflow + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and workflow statuses. In this way the ad hoc completion of all office tasks is formalised and streamlined to increase productivity. |
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Homepage: http://www.redkoda.com |
| Type: Freeware |
Releases: Jul 30, 2010 |
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| Cost: $280.00US |
Developer: Red Koda Software |
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Red Koda is an easy to use UML authoring tool. It supports 13 UML2 diagrams. With short-cut keys and auto resize, you can finish your diagrams faster and faster. Other features like snaps to guidelines. copy to clipboard, export graphics format BMP, JPEG, GIF and print with actual size, fit to page and fit to page keep aspect ratio. |
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Homepage: http://www.EventHelix.com/ |
| Type: Shareware |
Releases: Nov 13, 2004 |
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| Cost: $99.00US |
Developer: EventHelix.com Inc. |
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EventStudio is a CASE tool for Sequence Diagram, Call Flow, Message Sequence Chart, Use Case and Process Workflows generation. EventStudio goes beyond UML and supports advanced constructs that make it suitable for Real-time Embedded System Design, Protocol Design, Object Oriented Design, Telecom and Systems Engineering. With EventStudio, you enter your model in plain text and automatically generate diagrams in PDF and MS Word (EMF). |
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Homepage: http://www.mergingtechnologies.co.za/ |
| Type: Freeware |
Releases: Jun 01, 2006 |
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| Cost: $99.00US |
Developer: Merging Technologies |
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CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration |
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Homepage: http://www.highcriteria.com |
| Type: Shareware |
Releases: Dec 10, 2001 |
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| Cost: $32.95US |
Developer: High Criteria, Inc. |
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Dictation Buddy is an audio recording program primarily for voice and phone recording. It can also be used for transcribing and publishing sound files. The software can record phone conversations in call-center environments and allows for easy management of sound files for review of agent activities. Main features:
1) Automatic sound activation
2) Automatic file save on phone hang-up
3) Imbedded text notes and bookmark facility. |
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Homepage: http://www.phulmonty.com |
| Type: Freeware |
Releases: Jan 01, 2003 |
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| Cost: $89.00US |
Developer: PHULmonty |
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PHULmonty integrates the following functions to aid in business operations, and CRM:
Order Entry
Account and payment on account management
Order invoices and Account Statements
A real time online Sales Monitor (see sales totals changes as they occur)
Sales reports, by product, customer, and sales representatives
Call Center with issue management and reporting
Product Inventory management
System Administration functions |
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Homepage: http://www.skypetransfer.com |
| Type: Shareware |
Releases: Jun 07, 2006 |
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| Cost: $19.99US |
Developer: Sandhills Software |
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SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing. Using SkypeTransfer, the operator can place the caller on 'Hold', 'Transfer' to another Skype contact or 'Return' to the original caller. |
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Homepage: http://www.go4customer.com/softwares |
| Type: Shareware |
Releases: Sep 30, 2002 |
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| Cost: $14.95US |
Developer: Cyber Futuristics India Pvt.Ltd. |
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Call Recording Machine provides facility to record calls to Hard Disk and can be played whenever required.Provides CLI |
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4.5/5 (2 votes) 
