Customer service call log template software: Call Tracking and Customer Management System, Optimize service staff to minimize costs, Their own Service Call Number! and more.
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Homepage: http://www.icon.co.za/~accesshome/index.htm |
| Type: Shareware |
Releases: Jan 01, 2005 |
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| Cost: $199.00US |
Developer: Merging Technologies |
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Service Log is a multi-user workshop help desk application, that is affordable, simple to install, and easy to use. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration |
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Homepage: http://www.softlogic.in/ |
| Type: Shareware |
Releases: Jun 04, 2007 |
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| Cost: $29.95US |
Developer: Softlogic Innovations Pvt. Ltd. |
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Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations. The software is best suited for Product/Service Departments, Market Surveys, Product/Service Telemarketing Teams and Day to day Call Tracking in an office. |
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Homepage: http://www.ikode.org/ |
| Type: Shareware |
Releases: Jan 06, 2012 |
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| Cost: $99.98US |
Developer: iKode Software Technology Co., Ltd. |
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iKode Service Desk X is an easy to use and web based customer service software and service management software. It streamlines customer service communication with tickets, a knowledge and more. iKode Service Desk X can be used to resolve IT issues by ITSM work flows that keeps your company organized, efficient and provide excellent customer service! |
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Homepage: http://www.cniche.com/ |
| Type: Shareware |
Releases: Feb 17, 2005 |
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| Cost: $149.00US |
Developer: CyberNiche Software |
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Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. |
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Homepage: http://www.magnoware.com |
| Type: Commercial |
Releases: Dec 10, 2010 |
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| Cost: $349.99US |
Developer: Magnoware Systems |
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The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. |
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Homepage: http://www.rapidhelp.net |
| Type: Demo |
Releases: Jan 10, 2005 |
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| Cost: $0.00US |
Developer: rapidHelp Software |
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This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security |
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Homepage: http://www.BinaryHouse.com |
| Type: Shareware |
Releases: Oct 05, 2010 |
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| Cost: $69.95US |
Developer: Binary House Software |
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Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network. Customer Manager For Workgroup is a must-have schedule management tool for any company and individual specializing service. You pay for the program only the first time and get all new versions of this program for FREE and for a lifetime! |
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Homepage: http://www.victauri.com |
| Type: Shareware |
Releases: Nov 05, 2002 |
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| Cost: $39.95US |
Developer: Victauri LLC |
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A development tool allowing you to create an interactive virtual service agent that can be programmed to automatically respond to questions by querying a pre-established questions and answers database. The conversational nature can make interacting with the agent informative, interesting and entertaining. The system is designed to answer frequently asked questions, eliminating the need to call customer service. |
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Homepage: http://www.wisware.com |
| Type: Shareware |
Releases: Feb 10, 2011 |
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| Cost: $11.00US |
Developer: Wisware Software Technologies Studio |
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Message Mirror is one of the tools you must have on your phone. Message Mirror can help you: - Find deleted messages and call log. - Backup messages and call log. - Secrete private messages.
Message Mirror monitors all incoming and outgoing messages (SMS and MMS) and call activities on your phone and backups them in a database. Therefore you can browse messages and call log in this application even if you have deleted them from phone. |
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