Customer service sample script software: Web-based Customer Serivc Management, Optimize service staff to minimize costs, Customer Service Work Order Management and more.
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Homepage: http://www.ikode.org/ |
| Type: Shareware |
Releases: Jan 06, 2012 |
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| Cost: $99.98US |
Developer: iKode Software Technology Co., Ltd. |
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iKode Service Desk X is an easy to use and web based customer service software and service management software. It streamlines customer service communication with tickets, a knowledge and more. iKode Service Desk X can be used to resolve IT issues by ITSM work flows that keeps your company organized, efficient and provide excellent customer service! |
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Homepage: http://www.BinaryHouse.com |
| Type: Shareware |
Releases: Oct 05, 2010 |
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| Cost: $69.95US |
Developer: Binary House Software |
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Powerful, easy to operate software system for storing and managing customer records, service locations and service history with the additional capability to share data in real time over the network. Customer Manager For Workgroup is a must-have schedule management tool for any company and individual specializing service. You pay for the program only the first time and get all new versions of this program for FREE and for a lifetime! |
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Homepage: http://www.ikode.org/ |
| Type: Shareware |
Releases: Jan 07, 2012 |
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| Cost: $39.99US |
Developer: iKode Software Technology Co., Ltd. |
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iKode helpdesk X, a pioneering web based customer service solution for your internal and external IT help desk. iKode Helpdesk x used by thousands of companies worldwide. |
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Homepage: http://www.adventnet.com |
| Type: Freeware |
Releases: Nov 05, 2007 |
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| Cost: $0.00US |
Developer: AdventNet Inc |
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SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier. |
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Homepage: http://www.businessdbbuilder.com |
| Type: Freeware |
Releases: Jun 08, 2012 |
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| Cost: $0.00US |
Developer: Business Database Builder |
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This is a Access 2010 web-based Customer Service Management Software. It designs for customer service work order management. If your business involves installation, maintenance and service of equipment this database software may be perfect for you. This software helps you from 4 different angles: service case management, knowledge base management, customer management and service time tracking. |
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Homepage: http://www.adventnet.com |
| Type: Freeware |
Releases: Dec 02, 2008 |
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| Cost: $0.00US |
Developer: Adventnet Inc |
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SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration. |
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Homepage: http://www.vuechat.com/ |
| Type: Shareware |
Releases: May 01, 2005 |
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| Cost: $19.00US |
Developer: VueCam |
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VueChat Express is a technology that enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions.
VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives. |
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Homepage: http://www.bizpeponline.com/ |
| Type: Shareware |
Releases: Jul 16, 2001 |
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| Cost: $27.00US |
Developer: Bizpep |
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Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction). |
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Homepage: http://www.liveservicedesk.com |
| Type: Shareware |
Releases: Nov 05, 2003 |
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| Cost: $249.00US |
Developer: SwampFox Software Ltd |
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POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor's site! Interacting live builds trust in potential customers leading to more sales and the opportunity to up-sell and cross-sell. Building trust with your customers will ensure that they will return again and again. |
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