Incident sla example software: Health and safety software for schools, Health and safety software for camps, Web-based Customer Service & Support Software and more.
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Homepage: http://www.EasyAccess.biz |
| Type: Freeware |
Releases: Dec 10, 2002 |
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| Cost: $0.00US |
Developer: EasyAccess Business Solutions Inc. |
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Need a solution that follows your business processes, not the other way around? Looking for a solution you can quickly take for a test drive? .Biz is an integrated suite of IT Service Management Applications based on ITIL best practices and Microsoft .NET industry standard technology..Biz provides easy installation, out-of-the-box functionality and is roll-out ready, as well as the Source Code to truly secure your investm |
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Homepage: http://www.activexperts.com |
| Type: Shareware |
Releases: May 01, 2008 |
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| Cost: $1195.00US |
Developer: ActiveXperts Software |
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ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. The product runs as a service on Windows 2008,2003,Vista,XP and2000. Awarded with the 'Software of the Year' award by ItilFoundations.com in 2007 (see also http://www.itilfoundations.com) |
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Homepage: http://www.oakleafconsultancy.com |
| Type: Shareware |
Releases: Apr 16, 2005 |
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| Cost: $102.23US |
Developer: Oakleaf Consultancy Limited |
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iReport:- multi-user,multi-project bug tracking/incident reporting/defect tracking/issue tracking system for S/W development projects. It has an easy to use Windows installer. Features include:- browser-based user interface, allocation of incidents to team members, email notification, file attachments, detailed issue history, issue searching and admin interface for creating users, projects and permissions. Unlimited user license. 30 day trial. |
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Homepage: http://www.factotumnow.com |
| Type: Commercial |
Releases: Sep 02, 2006 |
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| Cost: $549.00US |
Developer: Neu Telekommunikationstechnik |
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The program helps IT departments with change, incident, purchase, asset and dependency management by integrating into existing availability monitoring (HP SIM and GFI NSM) and monitoring availability itself. Generates disk growth prognostics, close customer interaction through e-mail and a web frontend, knowledge base (that assists during incident management), and asset management (based on data collection of Active Directory, WSUS, and more. |
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Homepage: http://www.lnsoftware.com |
| Type: Shareware |
Releases: Jan 06, 2005 |
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| Cost: $37.50US |
Developer: Dennis Baggott and Sons |
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TJ 2005 has been redesigned to make the process of documenting student behavior quick and easy. The updated report wizards allow the teacher or administator to quickly create reports and sort by student name, class name incident type and more. These reports can also be saved in PDF format for emailing as an attachment. Also, a button has been added to instantly create a Microsoft Excel formatted spreadsheet for any and all incidents. |
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Homepage: http://www.kc7jho.com/ |
| Type: Shareware |
Releases: Jun 15, 2001 |
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| Cost: $20.00US |
Developer: KC7JHO Software |
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From project and source code management to call / incident logging The Knowledge Store can consolidate and organize every piece of information from each member of your team, or just help you keep track of you everyday life helping you to live and work stress free with ease and productivity. The uses for this software are limited only by your own imagination and organizational skills. E-Mail me if you have any questions. |
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Homepage: http://www.campstandard.com |
| Type: Shareware |
Releases: Jul 23, 2006 |
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| Cost: $99.99US |
Developer: Camp Standard Health and Safety Services |
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School Response is a software program designed by experienced education professionals to help you to manage your emergency response and school documentation needs. Manage your emergency phone numbers, incident reports and school emergency plans in one convenient location. Print full color reports for analysis. Camp Response - Summer Camp Software - www.campresponse.com. |
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Homepage: http://www.campstandard.com |
| Type: Shareware |
Releases: Jul 23, 2006 |
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| Cost: $99.99US |
Developer: Camp Standard Health and Safety Services |
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Camp Response is a software program designed by camp professionals to help you to manage your emergency response and camp documentation needs. Manage your emergency phone numbers, incident reports and camp emergency plans in one convenient location. Print full color reports for analysis. School Response - School Safety Administrator and Crisis Response Software - www.schoolresponse.com |
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Homepage: http://www.assistmyteam.net |
| Type: Shareware |
Releases: Sep 24, 2009 |
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| Cost: $1500.00US |
Developer: AssistMyTeam |
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An ITIL guided, team helpdesk system to log, collaborate, analyze and assist in the resolution of end-users issues right in your Outlook. Use Exchange (can be hosted one too) and auto-process incoming support requests and send automated emails or SMS alerts. Includes web access site for technicians and self-service site for end-users. Integrated knowledge base, asset tracking, SLA and statistics. Supports Skype for making calls and send SMS. |
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Homepage: http://www.assistmyteam.net |
| Type: Shareware |
Releases: Aug 31, 2010 |
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| Cost: $250.00US |
Developer: AssistMyTeam |
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An automated ticketing system for one person helpdesk and issue tracking in Microsoft Outlook. Log, analyze, track and escalate support requests in an organized and structured process in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users. |
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