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Incident management software: Health and safety software for schools, Health and safety software for camps, The Knowledge Store from KC7JHO Software and more.


ActiveXperts Helpdesk System 2.0

ActiveXperts Helpdesk System
Rating:
(not rated)
Platforms: Windows2000 WinXP Windows2003 Windows Vista Starter Windows Vista Home Basic Windows Vista Home Premium Windows Vista Business Windows Vista Enterprise Windows Vista Ultimate Windows Vista Home Basic x64 Windows Vista Home Premium x64 Windows Vista Busine Homepage: http://www.activexperts.com
Type: Shareware Releases: May 01, 2008
Cost: $1195.00US Developer: ActiveXperts Software
ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. The product runs as a service on Windows 2008,2003,Vista,XP and2000. Awarded with the 'Software of the Year' award by ItilFoundations.com in 2007 (see also http://www.itilfoundations.com)
file size: 4391k Download ActiveXperts Helpdesk System Keywords: Problem, find, management, ITSMF, service level


FactotumNOW IT Management Repository 3.41

FactotumNOW IT Management Repository
Rating:
(not rated)
Platforms: WinXP Windows2000 Windows2003 Homepage: http://www.factotumnow.com
Type: Commercial Releases: Sep 02, 2006
Cost: $549.00US Developer: Neu Telekommunikationstechnik
The program helps IT departments with change, incident, purchase, asset and dependency management by integrating into existing availability monitoring (HP SIM and GFI NSM) and monitoring availability itself. Generates disk growth prognostics, close customer interaction through e-mail and a web frontend, knowledge base (that assists during incident management), and asset management (based on data collection of Active Directory, WSUS, and more.
file size: 185013k Download FactotumNOW IT Management Repository Keywords: shareware, GFI, NSM, Novell Data Recovery Software, Helpdesk

VersaSRS HelpDesk 3.2.3

VersaSRS HelpDesk
Rating:
(not rated)
Platforms: Windows2000 WinXP Windows2003 Homepage: http://www.versadev.com/
Type: Freeware Releases: Jul 26, 2006
Cost: $0.00US Developer: VersaDev
versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.
file size: 7483k Download VersaSRS HelpDesk Keywords: help desk software, Service Request, network, Issue, messenger

Global Site Support 1.12

Global Site Support
Rating:
(not rated)
Platforms: WinNT 4.x Windows2000 WinXP Windows2003 Homepage: http://www.kangasoft.com
Type: Commercial Releases: Jun 22, 2005
Cost: $23.00US Developer: Kangasoft Pty Ltd
Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems, Intuitive customisable interface, Can create standard answer database, Services for retrieving external customer data , No installation or hardware required
file size: 290k Download Global Site Support Keywords: Email Tracking, mall, CRM

IMS 2.0

IMS
Rating:
4/5 (1 votes)
Platforms: WinME WinXP WinNT 4.x Windows2000 Windows2003 Linux Homepage: http://www.sib3.ru
Type: Trial Releases: Apr 18, 2005
Cost: $195.00US Developer: Sib3
IMS is a bug-tracking system. The main advantages of the system are: Extendible and adaptible basic function to the requirements of any process; Security features and control of function and data access by product and role; Extensible and adaptable report generation system; Flexible system of indicators to track and manage requirements; E-mail notification system with filtering capabilities; Comprehensive administrative functions.
file size: 709k Download IMS Keywords: Bugtracker, content, Web Based

Fast Track - Request Management 5

Fast Track - Request Management
Rating:
(not rated)
Platforms: WinNT 4.x WinXP Windows2000 Homepage: http://www.cm-services.co.uk
Type: Commercial Releases: Jun 30, 2004
Cost: $50.00US Developer: Configuration Management Services Limited
Use this tool to manage and track project requests including; change requests, problem reports, software bugs or incidents. You can also define your own request types and each of these can have its own request work flow. Fast Track - Request Management includes PRINCE 2 Support and integrates with MS Visual SourceSafe.
Requests have the following attributes:

Project
Request Type
Component
Severity
Platform
Release
Status
file size: 14666k Download Fast Track - Request Management Keywords: SourceSafe, configuration, Change Management, content management, Bug Tracking

.Biz ITSM 2.0

.Biz ITSM
Rating:
(not rated)
Platforms: Win2000 Win7 x32 Win7 x64 Win98 WinVista WinXP Homepage: http://www.EasyAccess.biz
Type: Freeware Releases: Dec 10, 2002
Cost: $0.00US Developer: EasyAccess Business Solutions Inc.
Need a solution that follows your business processes, not the other way around? Looking for a solution you can quickly take for a test drive? .Biz is an integrated suite of IT Service Management Applications based on ITIL best practices and Microsoft .NET industry standard technology..Biz provides easy installation, out-of-the-box functionality and is roll-out ready, as well as the Source Code to truly secure your investm
file size: 43945k Download .Biz ITSM Keywords: IT Service Management, ITIL, Incident Management, content management, SLA

Knowledge Store 1.0.0

Knowledge Store
Rating:
(not rated)
Platforms: Win95 Win98 WinME WinNT 4.x WinXP Windows2000 Homepage: http://www.kc7jho.com/
Type: Shareware Releases: Jun 15, 2001
Cost: $20.00US Developer: KC7JHO Software
From project and source code management to call / incident logging The Knowledge Store can consolidate and organize every piece of information from each member of your team, or just help you keep track of you everyday life helping you to live and work stress free with ease and productivity. The uses for this software are limited only by your own imagination and organizational skills. E-Mail me if you have any questions.
file size: 10506k Download Knowledge Store Keywords: Call logging, log, library, Management, consolidate

Lastest Review

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The software lets you process any data taken from webcams, smartphones and digital cameras.

May 31, 2013
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