Itil tools software: ITIL Service Management Toolkit, service management software, ITIL Service Management Excellerator and more.
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Homepage: http://www.processworx.com |
| Type: Commercial |
Releases: Jan 15, 2006 |
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| Cost: $129.00US |
Developer: ProcessWorx LLC |
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The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for IT professionals; these ITIL based tools include essential support materials, templates and guidance to fine tune any ITIL focused organization. Obtain specific guidance for implementation including base-level service and pricing examples for IT products, process roles & responsibilities, goals & objectives, requirements, measurements and more... |
More on itil tools
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Homepage: http://www.processworx.com |
| Type: Commercial |
Releases: Jan 15, 2006 |
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| Cost: $129.00US |
Developer: ProcessWorx LLC |
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The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs. |
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Homepage: http://www.assistmyteam.net |
| Type: Shareware |
Releases: Apr 11, 2011 |
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| Cost: $1500.00US |
Developer: AssistMyTeam |
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An ITIL guided, automated helpdesk and issue tracking system in Outlook for support team. Log, analyze, track, collaborate and escalate support requests in an organized and structured way in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users. |
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Homepage: http://www.assistmyteam.net |
| Type: Shareware |
Releases: Aug 31, 2010 |
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| Cost: $250.00US |
Developer: AssistMyTeam |
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An automated ticketing system for one person helpdesk and issue tracking in Microsoft Outlook. Log, analyze, track and escalate support requests in an organized and structured process in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users. |
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Homepage: http://www.assistmyteam.net |
| Type: Shareware |
Releases: Apr 11, 2011 |
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| Cost: $2000.00US |
Developer: AssistMyTeam |
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Automated helpdesk and issue tracking system in Outlook and SharePoint for support team. Log, analyze, track, collaborate and escalate support requests in an organized and structured way in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users. |
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Homepage: http://www.whizlabs.com |
| Type: Shareware |
Releases: May 31, 2007 |
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| Cost: $15.50US |
Developer: Whizlabs Software |
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Ensure your success in ITIL certification exam with Whizlabs preparation kit. Backed by Unconditional 150% Test PASS Guarantee, it contains 5 full length simulated Mock Exams and Interactive Quiz (over 200 questions) on the real exam pattern. The advanced features like Adaptive Testing, Intelligent Reporting, and In-depth Customization offer you much more than passing the exam. Still not convinced? Take a FREE demo and find out for yourself. |
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Homepage: http://www.manageengine.com |
| Type: Freeware |
Releases: Oct 25, 2010 |
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| Cost: $0.00US |
Developer: ZOHO Corp. |
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ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy. |
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Homepage: http://www.adventnet.com |
| Type: Freeware |
Releases: Nov 28, 2008 |
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| Cost: $0.00US |
Developer: AdventNet Inc |
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ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy. |
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Homepage: http://www.EasyAccess.biz |
| Type: Freeware |
Releases: Dec 10, 2002 |
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| Cost: $0.00US |
Developer: EasyAccess Business Solutions Inc. |
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Need a solution that follows your business processes, not the other way around? Looking for a solution you can quickly take for a test drive? .Biz is an integrated suite of IT Service Management Applications based on ITIL best practices and Microsoft .NET industry standard technology..Biz provides easy installation, out-of-the-box functionality and is roll-out ready, as well as the Source Code to truly secure your investm |
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Homepage: http://www.assistmyteam.net |
| Type: Shareware |
Releases: Sep 24, 2009 |
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| Cost: $1500.00US |
Developer: AssistMyTeam |
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An ITIL guided, team helpdesk system to log, collaborate, analyze and assist in the resolution of end-users issues right in your Outlook. Use Exchange (can be hosted one too) and auto-process incoming support requests and send automated emails or SMS alerts. Includes web access site for technicians and self-service site for end-users. Integrated knowledge base, asset tracking, SLA and statistics. Supports Skype for making calls and send SMS. |
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