Sla tracking tool software: Web-based Customer Service & Support Software, Web-based Customer Service & Support Software, Cerberus Helpdesk Email Management Software and more.
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Homepage: http://www.assistmyteam.net |
| Type: Shareware |
Releases: Aug 31, 2010 |
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| Cost: $250.00US |
Developer: AssistMyTeam |
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An automated ticketing system for one person helpdesk and issue tracking in Microsoft Outlook. Log, analyze, track and escalate support requests in an organized and structured process in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users. |
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Homepage: http://www.assistmyteam.net |
| Type: Shareware |
Releases: Apr 11, 2011 |
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| Cost: $2000.00US |
Developer: AssistMyTeam |
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Automated helpdesk and issue tracking system in Outlook and SharePoint for support team. Log, analyze, track, collaborate and escalate support requests in an organized and structured way in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users. |
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Homepage: http://www.assistmyteam.net |
| Type: Shareware |
Releases: Apr 11, 2011 |
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| Cost: $1500.00US |
Developer: AssistMyTeam |
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An ITIL guided, automated helpdesk and issue tracking system in Outlook for support team. Log, analyze, track, collaborate and escalate support requests in an organized and structured way in Outlook. Auto-process incoming support requests and send automated notification emails or SMS alerts. Integrated knowledge base, asset tracking, SLA and statistical tools. Support for Skype and Phone calls. Includes self-service web site for end-users. |
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Homepage: http://www.adventnet.com |
| Type: Freeware |
Releases: Nov 05, 2007 |
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| Cost: $0.00US |
Developer: AdventNet Inc |
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SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier. |
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Homepage: http://www.adventnet.com |
| Type: Freeware |
Releases: Dec 02, 2008 |
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| Cost: $0.00US |
Developer: Adventnet Inc |
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SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal and Active Directory Integration. |
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Homepage: http://www.assistmyteam.net |
| Type: Shareware |
Releases: Sep 24, 2009 |
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| Cost: $1500.00US |
Developer: AssistMyTeam |
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An ITIL guided, team helpdesk system to log, collaborate, analyze and assist in the resolution of end-users issues right in your Outlook. Use Exchange (can be hosted one too) and auto-process incoming support requests and send automated emails or SMS alerts. Includes web access site for technicians and self-service site for end-users. Integrated knowledge base, asset tracking, SLA and statistics. Supports Skype for making calls and send SMS. |
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Homepage: http://www.metaquest.com |
| Type: Commercial |
Releases: Aug 19, 2004 |
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| Cost: $249.00US |
Developer: MetaQuest Software Inc. |
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Census is a highly scalable Web-based bug tracking and defect tracking tool that can also track change requests, support calls, test cases, timesheets, and much more. Features include full customization capabilities, Visual SourceSafe integration, automatic e-mail notifications, user/group/field-level security, role-based workflow rules, custom Web views for different groups of users, built-in reporting, attachments, and change history tracking. |
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Homepage: http://www.fanuriotimetracking.com |
| Type: Commercial |
Releases: Jul 29, 2008 |
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| Cost: $39.00US |
Developer: Atelier Software |
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Fanurio is a time tracking software designed to help freelancers manage their work and be paid for it. It runs both on Mac OS X and Windows. Fanurio is specially optimized to manage contracted work and billing for freelancers. Unlike most time tracking and billing applications that are built for both freelancers and small businesses, Fanurio is designed to solve the specific problems of freelancers. |
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Homepage: http://www.gpsnorthamerica.com |
| Type: Freeware |
Releases: Feb 11, 2011 |
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| Cost: $0.00US |
Developer: Fleet Management |
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GPS North America provides GPS Tracking and Fleet Management solutions for businesses of all sizes. This software is primarily for those in need of managing and tracking their fleets for overall cost savings and effectiveness. |
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Homepage: http://www.taylor-business.com |
| Type: Shareware |
Releases: Jun 22, 2002 |
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| Cost: $40.00US |
Developer: Taylor Business Software |
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TBS Tool and Equipment Tracking tracks tools and equipment that are checked out to or assigned to employees. Keeps track of maintenance history, dates items are due back, allows you to schedule additional training classes for those users who need it based on their breaking or reporting items as broken. |
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