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	I-Manufacture Enterprise Smithy 1.0.5 I-Manufacture Ltd Released: Nov 08, 2009   Rating: Not rated I-Manufacture Enterprise Smithy - projects management system, allows systematize enterprises work processes, manage these processes, save different tasks executions history, form reports by planning and actual time expenses.System purposed for easy appointment different work processes to employees, plan, appoint and analyze employees tasks, store work process documentation and allows access to it. Platforms:    Business Project Management Type: Shareware Cost: $50.00 US Size: 12695 K Download: www.pdastreet.com Keywords: gantt, management, Construction, desk, game

	SupportCalls with Outlook 3.2 AssistMyTeam Released: Sep 24, 2009   Rating: Not rated An ITIL guided, team helpdesk system to log, collaborate, analyze and assist in the resolution of end-users issues right in your Outlook. Use Exchange (can be hosted one too) and auto-process incoming support requests and send automated emails or SMS alerts. Includes web access site for technicians and self-service site for end-users. Integrated knowledge base, asset tracking, SLA and statistics. Supports Skype for making calls and send SMS. Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $1500.00 US Size: 28302 K Download: www.assistmyteam.net Keywords: knowledge base, ITIL, Service Level Agreement, SMS, Headset

	VNC for Blackberry 1.0 MochaSoft Released: Sep 15, 2009   Rating: Not rated Mocha VNC provides access to VNC Servers. Using your Blackberry, you can connect to a Windows or Mac OS X workstation and see the files, programs, and resources exactly as you would if you were sitting at your desk, just on a smaller screen. Platforms:    Internet Remote Access Type: Shareware Cost: $30.00 US Size: 188 K Download: mochasoft.dk Keywords: Vnc, mobile, remote

	BugAware 7.0 Jackal Software Pty Ltd Released: Aug 23, 2009   Rating: Not rated A BugAware Task can include custom fields and lists, file attachments, time tracking, change history and a user discussion thread. Each of the task attributes can be searched, generating custom reports that can be printed and exported to csv. Platforms:    Business Helpdesk & Remote PC Type: Freeware Cost: $0.00 US Size: 536 K Download: www.bugaware.com Keywords: Help desk, wallpaper, it support, Management, Bug

	ViewletCam 2.0.182 Qarbon Released: Jul 23, 2009   Rating: 3/5 (1 votes) The best and cheapest tool to convert PowerPoint to the web.ViewletCam is an easy-to-use, rich media software tool from Qarbon that enables you to record, edit, enhance and publish full-motion videos from your PC, making it simple to quickly and easily produce compelling interactive content that engages your customers, prospects, partners and employees. Platforms:    Audio & Video Presentation Tools Type: Commercial Cost: $179.00 US Size: 3318 K Download: www.qarbon.com Keywords: flash, help desk software, recording, screencasting, flash menu

	Omnistar Help Desk Software Solution 8.1 Omnistar Interactive Released: Jul 09, 2009   Rating: Not rated Omnistar Help Desk Software is a web based PHP help desk software used by webmasters that combines a ticket system, live chat, knowledge base, and document manager in one easy to use solution. Our customer service software is the best because it allows businesses that do not have a technical department to deploy our software with an easy to use setup wizard. Our help desk software will streamline the operation of managing your support. Platforms:    Business Helpdesk & Remote PC Type: Commercial Cost: $147.00 US Size: 4 K Download: www.omnistarlive.com Keywords: help desk, Live Chat Software, business

	TicketAxis - Trouble Ticketing Software 1.0.1 SupportAxis Released: Jun 29, 2009   Rating: Not rated TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. This system highlights the progress of each job & brings to notice any jobs which are falling behind or neglected. The downloadable version has all the features of the website version which includes user friendly searches based on keywords... Platforms:    Business Database Management Type: Demo Cost: $0.00 US Size: 2304 K Download: www.supportaxis.net Keywords: helpdesk, ticket software, live support, free help desk software, numbered

	Help Desk Authority (formerly BridgeTrak) 8.1 Build ScriptLogic Corporation Released: May 28, 2009   Rating: Not rated Comprehensive trouble ticket tracking software for IT and/or customer support desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/managment, advanced data searches, Active Directory sync, email to ticket conversion. iPhone client too Platforms:    Business Helpdesk & Remote PC Type: Demo Cost: $995.00 US Size: 56832 K Download: www.scriptlogic.com Keywords: desk, help, help desk software, software, hard

	Hardware Inspector Client/Server 2.1 Database Harbor Software Released: May 22, 2009   Rating: Not rated Hardware Inspector Client/Server is a rich-featured tool for computer hardware and software management. Access via the Internet to the global database of all branch offices in your organization. Access permission to program features, workplaces tree nodes and device types. Data security and damage safety. It features automated computer audit, barcode inventory, asset histories of transfers, maintenance and colocation, Service Desk, etc. Platforms:    Business Inventory Type: Shareware Cost: $199.00 US Size: 42300 K Download: www.hwinspector.com Keywords: content management, software license management, Network Management, network inventory, Asset management

	eBoostr 3.0.1 eBoostr Released: May 20, 2009   Rating: Not rated Get Vista's ReadyBoost benefits on your Windows XP machine. Speed up Windows XP performance without costly upgrades by using inexpensive flash memory. Use up to four USB sticks, CompactFlash, SD, MMC or xD cards to give your Windows XP a boost! You might already have one or more flash sticks or memory cards sitting on your desk or in your digital camera. Plug them in, run eBoostr and enjoy the extra speed boost! Platforms:    Utilities & Drivers System Maintenance Type: Shareware Cost: $39.00 US Size: 2373 K Download: www.firmtools.com Keywords: Readyboost, fix registry errors, ready boost, boost, performance