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DataTrack System 2.0.6479.3
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Magnoware Systems |
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Rating: 3.33/5 (3 votes)  
Released: Jul 11, 2005
Platforms:
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The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. In addition, implementation and deployment of the DataTrack System can be accomplished in minutes, with features like Active Directory, CSV, and database importers. The included Web Client allows users to easily submit and track work orders from their own computers, via any modern browser, while allowing them to search the integrated knowledge base for the answer to a problem.
Product homepage: http://www.magnoware.com
Download: 
www.magnoware.com
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| Users reviews |
| Help Support is missing - NO Reactions in case of problems | 2006-10-30 |
| First we had the 2005 version with a lot of problems sadly magnoware did not anser mail or phone calls. The we bought de SE edition + the EDC plugin, sadly the are not compliant and again Magnoware is covered in silence no phone assistance, no mail assistance we only paid more than 2500$ on the software; They like to sell but DON'T GIVE ANY SUPPORT |
Reviewed by Local
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| Type: Commercial |
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Cost: $349.99 US |
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Size: 4505 K |
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