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Call centre manager software: Rapidhelp with rapidHELP Software by H&N, Landlord Software, Soundscape player and editor and more.


  rapidHELP 2.1 rapidHelp Software Released: Jan 10, 2005  

rapidHELP  

Rating: Not rated



This is rapidHELP

rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.

Functional Overview

Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security

Platforms:  Windows2000 WinXP
 
Utilities & Drivers Misc. Utilities
Type: Demo Cost: $0.00 US Size: 46080 K
http://www.rapidhelp.net/pad/rapidhelp.exe Download:
www.rapidhelp.net

Keywords: Web-Connector, database, Knowledgebase, convert, xml

  Help Desk Software - Service Log for Access 3.1 Merging Technologies Released: Jan 01, 2005  

Help Desk Software - Service Log for Access  

Rating: Not rated



Service Log is a multi-user workshop help desk application, that is affordable, simple to install, and easy to use.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Logs are automatically set to a required date of one working day from listing, (calculates holidays and working days) and flagged to indicate the current status and duration

Platforms:  Win98 WinME WinNT 3.x WinNT 4.x WinXP Windows2000
 
Business Other
Type: Shareware Cost: $199.00 US Size: 10107 K
http://www.icon.co.za/~accesshome/servicelog.zip Download:
www.icon.co.za

Keywords: Helpdesk software, help desk, help, help desk, software

  Terrasoft Call Center 2.8 Terrasoft CRM Software Released: Jan 10, 2005  

Terrasoft Call Center  

Rating: Not rated



Terrasoft Call Center Server is a separate module of popular Terrasoft CRM that provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Platforms:  Win98 WinME WinNT 3.x WinNT 4.x Windows2000 WinXP Windows2003
 
Communications Telephony
Type: Demo Cost: $2490.00 US Size: 10137 K
http://www.terrasoft-crm-software.com/downloads/TSCRM-28ENG-DEMO.exe Download:
www.terrasoft-crm-software.com

Keywords: Services, modem, caller ID, customer relationship management, customer relationship management

  AfterCall 1.0 SymbianGuru Released: Apr 30, 2008  

AfterCall  

Rating: Not rated



AfterCall is a convenient call, contacts and messages manager available right after the call. AfterCall application performs various actions after call ends. You can quickly send the SMS, MMS messages right after your call. Without unnecessary movements you can add number to your contact list or make a new note, calendar meeting or task. You can set the type of calls after which the software will be activated.

Platforms: 
 
Utilities & Drivers Misc. Utilities
Type: Shareware Cost: $9.99 US Size: 199 K
http://www.symbianguru.com/wp-content/uploads/aftercall_series60-3.SIS Download:
www.symbianguru.com

Keywords: Series 60 software, Nokia, Series 60 security, shutdown, bluetooth turn off

  Freeware HelpDesk CentreDesk Group 3.2.2 Merging Technologies Released: Jun 01, 2006  

Freeware HelpDesk CentreDesk Group  

Rating: Not rated



CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

Platforms:  Win98 WinME WinNT 3.x WinNT 4.x Windows2000 WinXP Windows2003
 
Business Helpdesk & Remote PC
Type: Freeware Cost: $99.00 US Size: 22079 K
http://www.tucows.com/get/345110_133012 Download:
www.tucows.com

Keywords: Hardware Inventory, workshop, centerdesk, centredesk, helpdesk

  VersaSRS HelpDesk 3.2.3 VersaDev Released: Jul 26, 2006  

VersaSRS HelpDesk  

Rating: Not rated



versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.

Platforms:  Windows2000 WinXP Windows2003
 
Business Other
Type: Freeware Cost: $0.00 US Size: 7483 K
http://www.versadev.com/downloads/versasrs/versasrs_v3_2_3.zip Download:
www.versadev.com

Keywords: desk, Service Request, Configuration Manager's Workbench, Issue, messenger

  Go4Customer Call Recording Machine 1.1 Cyber Futuristics India Pvt.Ltd. Released: Sep 30, 2002  

Go4Customer Call Recording Machine  

Rating: Not rated



Call Recording Machine provides facility to record calls to Hard Disk and can be played whenever required.Provides CLI

Platforms:  Windows2000 Windows XP
 
Utilities & Drivers Misc. Utilities
Type: Shareware Cost: $14.95 US Size: 2662 K
http://callrecording.go4customer.com/downloads/cr1.1b.zip Download:
callrecording.go4customer.com

Keywords: Phone call record, mp3 recorder, call response, caller ID, fax machine

  Red Call Recorder 1.1 Teley Released: Feb 20, 2007  

Red Call Recorder  

Rating: Not rated



Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones.

Platforms:  Win95 Win98 WinME WinNT 3.x WinNT 4.x Windows2000 WinXP
 
Audio & Video Audio File Recorders
Type: Shareware Cost: $22.50 US Size: 920 K
http://www.teley.com/call-recorder/download/redcall1.exe Download:
www.teley.com

Keywords: caller ID, call recorder, call, wave phone call

  Red Call Recorder 1.0 Teley.com Released: Aug 17, 2005  

Red Call Recorder  

Rating: Not rated



Would you like to record phone calls ? 'Red Call Recorder 1.0' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call, this will allow the call to be heard by a third party- on speaker or earphones.

Platforms:  Win95 Win98 WinME WinNT 3.x WinNT 4.x WinXP Windows2000
 
Audio & Video Audio File Recorders
Type: Shareware Cost: $18.00 US Size: 1796 K
http://www.teley.com/products/redcall/download/redcall1.exe Download:
www.teley.com

Keywords: modem, call recorder, caller ID, wave phone call

  Voip call rate manager script 2.0 Softwebs Nepal Released: May 11, 2008  

Voip call rate manager script  

Rating: Not rated



You can get rates from different vendors ( reseller / wholeseller/ Partners) and script will calculate those rates based on your settings and gives you one compiled rates, You can get different rates for different customers and types of customers like wholeseller, resellers e.t.c

Platforms:  Win 3.1x Win95 Win98 WinME WinNT 3.x WinNT 4.x Windows2000 WinXP Windows2003 Linux
 
Internet Other
Type: Shareware Cost: $190.00 US Size: 43 K
http://www.softwebsnepal.com/voip_call_rates_manager_script_website.htm Download:
www.softwebsnepal.com

Keywords: mp4, manager, php script, voip, callerid

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