Call management software: Call Tracking and Customer Management System, ActiPOINT- all calls and contacts at a glance, Their own Service Call Number! and more.

	ScrumDesk 3.0.0.0 Torin Released: May 19, 2008   Rating: Not rated Manage agile teams using SCRUM intuitive way. Manage backlog, releases, sprints, stories, tasks. Unique voting module for best retrospective ideas. Integrated with bugtracking, project documentation systems, tools for IP call and email clients. Assets are displayed as story (index) card on virtual board that is accessed by team members and stakeholders. Supports team connected by internet with change notification messaging. Reporting included. Platforms:    Business Project Management Type: Freeware Cost: $0.00 US Size: 2929 K Download: www.scrumdesk.com Keywords: Scrum, secure, Project, Change management, Sprint

	ActiveXperts Helpdesk System 2.0 ActiveXperts Software Released: May 01, 2008   Rating: Not rated ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. The product runs as a service on Windows 2008,2003,Vista,XP and2000. Awarded with the 'Software of the Year' award by ItilFoundations.com in 2007 (see also http://www.itilfoundations.com) Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $1195.00 US Size: 4391 K Download: www.activexperts.com Keywords: Foundation, helpdesk software, incident, math test, change

	SuperFax 9.0 Pacific Image Europe Released: Feb 05, 2008   Rating: Not rated SuperFax® 9.0 is a low cost easy to use market leading Fax software for Windows. Send faxes from any Windows application as easily as printing. Create your own custom cover sheet and forward incoming faxes on to others by phone or email. Integrates with Outlook and Outlook Express and Contact Management software via ODBC. Platforms:    Communications Fax Tools Type: Demo Cost: $69.00 US Size: 9179 K Download: supervoice.downloadserver51.net Keywords: Fax, caller ID, autoattendant, modem, fax printer

	Freeway 1.0.0.89 ZacWare Released: Aug 30, 2007   Rating: Not rated Freeway the OpenSource eCommerce platform. Sell products, services, events and subscriptions all bundled with e-Marketing, SMS-Marketing and management reports. Its powerful, efficient and easy to use delivering many high end features. In the backend, take advantage of advanced reporting, drop shipping and call center functionality. Freeway delivers all you need to sell a wide range of products and services. Now with a full AJAX admin tool. Platforms:    Web Developer Tools E-Commerce Type: Freeware Cost: $0.00 US Size: 17804 K Download: superb-east.dl.sourceforge.net Keywords: shopping cart, eCommerce, booker, appointments, bulk

	Phone Log 6.0 Specialty Software Released: Aug 12, 2007   Rating: Not rated In a busy office, phone calls from your customers are very important. Sometimes important information is lost on little hand written notes and numerous notes a very slow tracking system for a very important part of your business. Platforms:    Business Other Type: Demo Cost: $24.95 US Size: 6 K Download: www.proaxis.com Keywords: apache, Call management, caller ID

	OfficeGenie 3.2 Softlogic Innovations Pvt. Ltd. Released: Jun 04, 2007   Rating: Not rated Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations. The software is best suited for Product/Service Departments, Market Surveys, Product/Service Telemarketing Teams and Day to day Call Tracking in an office. Platforms:    Business Office Suites & Tools Type: Shareware Cost: $29.95 US Size: 34796 K Download: softlogic.org Keywords: Call Tracking, CRM, Service, modem, Office

	LBE Web Helpdesk 4.0.118 Leigh Business Enterprises Ltd. Released: May 17, 2007   Rating: 4/5 (2 votes) Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $950.00 US Size: 2304 K Download: www.lbehelpdesk.com Keywords: Web help desk, help desk, helpdesk software, desk, support

	Advanced Contact Manager Personal 2.2.57 Xpress Software Inc. Released: Apr 11, 2007   Rating: Not rated Advanced Contact Manager is a simple contact management solution for your sales and technical support teams to keep track of your customers, open issues and call and contact history. Advanced Contact Manager can help your team handle all incoming and outgoing calls, track the history of client contacts and monitor performance of everyone in the team. Platforms:    Business Project Management Type: Freeware Cost: $0.00 US Size: 6963 K Download: www.advancedcontactmanager.com Keywords: Contact, contact, incoming calls, phone

	Advanced Contact Manager Professional 2.2.57 Xpress Software Inc. Released: Apr 11, 2007   Rating: Not rated Advanced Contact Manager is a simple contact management solution for your sales and technical support teams to keep track of your customers, open issues and call and contact history. Advanced Contact Manager can help your team handle all incoming and outgoing calls, track the history of client contacts and monitor performance of everyone in the team. Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $29.99 US Size: 5381 K Download: www.advancedcontactmanager.com Keywords: Contact, contact, incoming calls, phone

	Advanced Phone Recorder 1.9.0 Concel Systems Released: Mar 05, 2007   Rating: 3/5 (3 votes) APR is a call recorder software for desktop computers. Features: 1) Records phone calls. 2) Records ALL incoming calls. 3) Logs date, time, duration. 4) Compressed wav files. 5) Post processing of your wav files. 6) Creates lists of calls i.e. general, personal, business 7) Search database, email files. 8) Detects and logs caller ID 7) Email your recordings 9) Flexible database management Platforms:    Communications Telephony Type: Shareware Cost: $45.00 US Size: 1826 K Download: concel.fileburst.com Keywords: Telephony, internet, tapi, modem, call recorder