Call tracking software: Call Tracking and Customer Management System, Parts Inventory and Maintenance Software, Their own Service Call Number! and more.

	BridgeTrak Help Desk Software 7.0 Build Kemma Software Released: Sep 12, 2007   Rating: Not rated Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive. Platforms:    Business Helpdesk & Remote PC Type: Demo Cost: $995.00 US Size: 46207 K Download: www.helpdesksoftware.com Keywords: Ticket, Inventory software, bug, time management, help desk

	Phone Log 6.0 Specialty Software Released: Aug 12, 2007   Rating: Not rated In a busy office, phone calls from your customers are very important. Sometimes important information is lost on little hand written notes and numerous notes a very slow tracking system for a very important part of your business. Platforms:    Business Other Type: Demo Cost: $24.95 US Size: 6 K Download: www.proaxis.com Keywords: apache, Call management, call

	OfficeGenie 3.2 Softlogic Innovations Pvt. Ltd. Released: Jun 04, 2007   Rating: Not rated Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations. The software is best suited for Product/Service Departments, Market Surveys, Product/Service Telemarketing Teams and Day to day Call Tracking in an office. Platforms:    Business Office Suites & Tools Type: Shareware Cost: $29.95 US Size: 34796 K Download: softlogic.org Keywords: Call Tracking, CRM, Service, contact manager, Office

	LBE Web Helpdesk 4.0.118 Leigh Business Enterprises Ltd. Released: May 17, 2007   Rating: 4/5 (2 votes) Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $950.00 US Size: 2304 K Download: www.lbehelpdesk.com Keywords: Web help desk, helpdesk, helpdesk software, desk, support

	LBE Desktop Helpdesk 4.0.171 Leigh Business Enterprises Ltd. Released: May 16, 2007   Rating: 4/5 (2 votes) Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $950.00 US Size: 5183 K Download: www.LbeHelpdesk.com Keywords: Customer service, project management, call tracking, help desk software, helpdesk

	Public Folder HelpDesk for Outlook 9 kalmstrom.nu Outlook Solutions Released: Jan 10, 2007   Rating: Not rated Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA. Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $500.00 US Size: 10870 K Download: www.kalmstrom.nu Keywords: Helpdesk, email, Issue Tracking, credit card processing, Call center

	Help Desk-99 4.0.162 Leigh Business Enterprises Ltd. Released: Sep 27, 2006   Rating: Not rated Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $180.00 US Size: 5089 K Download: www.helpdesk99.com Keywords: Problem resolution, call, customer service, project management, call tracking

	VersaSRS HelpDesk 3.2.3 VersaDev Released: Jul 26, 2006   Rating: Not rated versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. Platforms:    Business Other Type: Freeware Cost: $0.00 US Size: 7483 K Download: www.versadev.com Keywords: Thin client, based, Call Centre, address, Issue Tracking

	WinTariff 2.06 PBX Software Released: Jun 27, 2006   Rating: 3/5 (2 votes) Call Accounting Software for a variety of PBX Platforms:    Communications Telephony Type: Shareware Cost: $99.00 US Size: 3050 K Download: www.pbxsoftware.com Keywords: Telecommunications, call, telephone systems, bug tracking, trial

	Freeware HelpDesk CentreDesk Group 3.2.2 Merging Technologies Released: Jun 01, 2006   Rating: Not rated CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration Platforms:    Business Helpdesk & Remote PC Type: Freeware Cost: $99.00 US Size: 22079 K Download: www.tucows.com Keywords: graphics, centerdesk, centredesk, inventory, help desk