Visual Rapport is an intuitive integrated visual communication console that provides real time employee telephone status, instant messaging, email, screen pop, call logging and file transfer all under one roof.
Rander is CTI software integrated with Panasonic PBX. Rander brings together the two main communication tools: the computer and the telephone. With Panasonic PBX and Rander working together, PC and telephone work as one device. Your company can work far more effectively with Rander as it gives you a basic call center functionality. Your employees can handle more calls in the same amount of time and you can provide your customers with better care.
You would like to dial directly from your application and see who is calling - even pop up the customer file? Your address information is stored in different databases (ERP, CRM, Marketing or MS-Outlook). The solution is CTI Data Connector. CDC connects your applications with CTI Servers and phone systems. For additional information see www.CTI-Data-Connector.com
IVM is a telephone answering machine, voice mail, call attendant and interactive voice response (ivr) program for Windows computers with voice modems or professional telephony line devices. Just run the install file and IVM will be ready to answer calls. But you can also create a sophisticated telephone interactive response system. You will find many exciting ways to use IVM to provide information, serve your customers and save time.
CT Messenger 2.0 (Mint Components Inc.) is a component software solution designed to help developers to easily add over-the-phone notification, paging, and SMS functionality to their applications. CT Messenger Developer's Toolkit provides a set of scriptable COM objects (TAPI ActiveX) for sending voice messages to a standard phone over any TAPI compliant hardware including a voice modem or telephony card.
