Customer relations management software: Small business customer relations management, document management,workflow,knowledgeware, Help desk software and Customer Support and more.

	LBE Web Helpdesk 4.0.118 Leigh Business Enterprises Ltd. Released: May 17, 2007   Rating: 4/5 (2 votes) Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $950.00 US Size: 2304 K Download: www.lbehelpdesk.com Keywords: Web helpdesk, help desk, web help desk, help desk, helpdesk software

	Request Tracker 3.1 CyberNiche Software Released: Feb 17, 2005   Rating: 4/5 (1 votes) Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $149.00 US Size: 4807 K Download: www.cniche.com Keywords: customer relationship management, customer resource management, resource, customer service, Components

	7ContactMacOSX 3.6 7Office Inc. Released: Feb 12, 2005   Rating: Not rated 7Contact has merged with 7Office. 60-Day Free Trial, networkable. 7Office is an enterprise solution for managing the sales cycle -- qualifying prospects, sales fulfillment and collecting on invoices. Customer bids, schedule followups, correspondence, inventory control, invoicing, purchasing, A/R A/P, sales reports. Free support. 7Office makes selling and sales fulfillment easy and efficient. Requires FileMaker Pro 6.[Win/Mac] Platforms:    Business Other Type: Trialware Cost: $149.00 US Size: 20714 K Download: www.7office.com Keywords: CRM, crm, CRM, barcode, accounting

	7OfficeTrialMacClassic 3.4 7Office Inc. Released: Feb 12, 2005   Rating: Not rated 60-Day Free Trial, networkable. 7Office is an enterprise solution for managing the sales cycle -- qualifying prospects, sales fulfillment and collecting on invoices. Customer bids, schedule followups, correspondence, inventory control, invoicing, purchasing, A/R A/P, sales reports. 7Office is easy to learn and to use. Free support. 7Office makes selling and sales fulfillment easy and efficient. Requires FileMaker Pro 6. [Win/Mac] Platforms:    Business Office Suites & Tools Type: Trial Cost: $149.00 US Size: 17338 K Download: www.7office.com Keywords: call, daily call report, customer relations management, small business, CRM

	7OfficeTrialMacOSX 3.4 7Office Inc. Released: Feb 12, 2005   Rating: Not rated 60-Day Free Trial, networkable. 7Office is an enterprise solution for managing the sales cycle -- qualifying prospects, sales fulfillment and collecting on invoices. Customer bids, schedule followups, correspondence, inventory control, invoicing, purchasing, A/R A/P, sales reports. 7Office is easy to learn and to use. Free support. 7Office makes selling and sales fulfillment easy and efficient. Requires FileMaker Pro 6. [Win/Mac] Platforms:    Business Personal Info Managers Type: Trialware Cost: $149.00 US Size: 20714 K Download: www.7office.com Keywords: 7Office, inventory, sales management, crm software, crm software

	AnswerTool 2.3.1 DTLink Software Released: Jan 04, 2005   Rating: 3/5 (1 votes) Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs. Platforms:    Communications E-Mail Clients Type: Shareware Cost: $29.95 US Size: 1201 K Download: www.answertool.com Keywords: Email response management, ectaco, FAQ, email, help desk software

	MacClassic version of 7Contact has been discontinu 3.5 7Office Inc. Released: Sep 13, 2004   Rating: Not rated Customer relations management for small business. Easy to use, schedule follow up appointments, tasks, call reports, mail merge and letter writing, mailing labels. Upgradable. [Win/Mac] 7Contact is a sub-set of 7Office, a comprehensive enterprise sales cycle solution -- customer price proposal writing, invoicing, inventory control, purchasing, cost analysis, task assignments, accounts receivable/payable. Upgrades to 7Office are easy. Platforms:    Business Office Suites & Tools Type: Shareware Cost: $99.00 US Size: 11876 K Download: www.7office.com Keywords: cost estimate, 7office, invoices, crm, Customer

	OdysseySuite SBE 4.0.729 Megasol Technologies KB Released: Sep 03, 2004   Rating: Not rated Complete accounting system for small business/accounting practices including GL, assets, receivables, payables, inventory, purchase order, sales, time billing & web shop - multi currency & multi company options available. Advanced features/options include customer relations management (CRM) tools, contact diary, recurring invoicing, on-line document repository and payments gateway. Requires MSDE (free and included) or SQL Server. Platforms:    Business Office Suites & Tools Type: Shareware Cost: $325.00 US Size: 101237 K Download: www.megasol.se Keywords: Asset management, multi-language, bookkeeping, multi-currency, e-commerce

	docuware 4.6 Document Solution Company Released: Jan 04, 2004   Rating: Not rated Document Solution Company is specialized in software for a digital infrastructure in your company. We provide total solutions with software that covers document management,knowledge management and workflow in your company, automated archiving of documents, automating, maintaining the workflow and managing your customer relations. With flexible software, DocuWare Benelux can build a configuration that fits exactly in your company. Platforms:    Business Other Type: Commercial Cost: $2095.00 US Size: 78125 K Download: www.docuhouse.com Keywords: Archief, cab, archiveren, picture, image