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Help desk solution software: Web-based help desk software solution, A truly affordable help desk program, Desk Doctor prevents and rehabilitates RSI and more.


  ActiveXperts Helpdesk System 2.0 ActiveXperts Software Released: May 01, 2008  

No image

Rating: Not rated



ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. The product runs as a service on Windows 2008,2003,Vista,XP and2000. Awarded with the 'Software of the Year' award by ItilFoundations.com in 2007 (see also http://www.itilfoundations.com)

Platforms:  Windows2000 WinXP Windows2003 Windows Vista Starter Windows Vista Home Basic Windows Vista Home Premium Windows Vista Business Windows Vista Enterprise Windows Vista Ultimate Windows Vista Home Basic x64 Windows Vista Home Premium x64 Windows Vista Busine
 
Business Helpdesk & Remote PC
Type: Shareware Cost: $1195.00 US Size: 4391 K
http://www.activexperts.com/files/helpdesk/AxHlpdsk.exe Download:
www.activexperts.com

Keywords: help desk software, servicdesk, Construction, itil, card games

  LIVECHAT Contact Center 5.2.1 LIVECHAT, Inc. Released: Aug 14, 2007  

LIVECHAT Contact Center  

Rating: 5/5 (1 votes)



LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales.

Platforms:  WinXP Windows2000 Windows Media Center Edition 2005 Windows Vista Starter Windows Vista Home Basic Windows Vista Home Premium Windows Vista Business Windows Vista Enterprise Windows Vista Ultimate Windows Vista Home Basic x64 Windows Vista Home Premium x6
 
Business Helpdesk & Remote PC
Type: Commercial Cost: $33.00 US Size: 6849 K
http://www.livechatinc.com/download/contact_center/LIVECHAT_Contact_Center.exe Download:
www.livechatinc.com

Keywords: Contact center, help desk software, live chat software, cam, live person

  HelpBox 3.6 Layton Technology Inc Released: Apr 12, 2007  

No image

Rating: Not rated



HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.

Platforms:  Win95 Win98 WinME WinNT 3.x WinNT 4.x WinXP Windows2000 Windows2003 Windows Tablet PC Edition 2005 Windows Media Center Edition 2005 Windows Vista Starter Windows Vista Home Basic Windows Vista Home Premium Windows Vista Business Windows Vista Enterprise
 
Business Helpdesk & Remote PC
Type: Shareware Cost: $695.00 US Size: 62300 K
http://www.laytontechnology.com/pub/trial/hbtrial.zip Download:
www.laytontechnology.com

Keywords: Help desk software, helpdesk, helpdesk

  Network Management Suite 6.2 M.I.S.Helpers Released: Oct 30, 2006  

Network Management Suite  

Rating: 2/5 (1 votes)



Complete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures. The second component, Alchemy Network Inventory, makes the complete network inventory and provides the Network Administrator with the detailed assets report.

Platforms:  Win95 Win98 WinME WinXP WinNT 4.x Windows2000 Windows2003
 
Internet Other
Type: Shareware Cost: $399.00 US Size: 5042 K
http://www.mishelpers.com/ftp/nms.zip?c=archive Download:
www.mishelpers.com

Keywords: home inventory, Hardware Audits, bug tracking, Registry Scanning, dialer

  Jitbit HelpDesk 1.5 JitBit Software Released: Aug 10, 2006  

Jitbit HelpDesk  

Rating: 5/5 (2 votes)



Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.

Platforms:  WinXP Windows2000 Windows2003
 
Business Helpdesk & Remote PC
Type: Demo Cost: $349.00 US Size: 542 K
http://www.jitbit.com/files/HelpDeskTrial.zip Download:
www.jitbit.com

Keywords: Help, desk, customer relationship management, service, credit card processing

  Help Desk for IIS 2.0 MIS Utilities Released: Aug 02, 2006  

Help Desk for IIS  

Rating: Not rated



Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient.

Platforms:  WinXP WinNT 4.x Windows2000 Windows2003
 
Business Helpdesk & Remote PC
Type: Shareware Cost: $199.00 US Size: 4208 K
http://www.misutilities.com/helpdesk.exe Download:
www.misutilities.com

Keywords: desk, helpdesk, html, web based, help desk

  SIMSOFT Hotelpro 2006 SIMSOFT Indonesia Released: Aug 02, 2006  

SIMSOFT Hotelpro  

Rating: Not rated



SIMSOFT Hotelpro 2006 hotel software offers a low-price hotel management system which has complete solution for daily hotel operations, includes front office as well as back office functions (reservation, billing, payment, reports, inventory, housekeeping, bookkeeping). Hotelpro will assist in managing complex operation quickly, saving time & costs. Networking environment is also supported to synchronize front desk operations with all functions.

Platforms:  Win95 Win98 WinME Windows2000 WinXP Windows2003
 
Business Business Finance
Type: Demo Cost: $300.00 US Size: 22133 K
http://www.gerejani.com/simsoft/SIMSOFT_Hotelpro_2006_Demo.zip Download:
www.gerejani.com

Keywords: Hotel software, travel, perangkat lunak hotel, lingvosoft, hotel management system

  VersaSRS HelpDesk 3.2.3 VersaDev Released: Jul 26, 2006  

VersaSRS HelpDesk  

Rating: Not rated



versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.

Platforms:  Windows2000 WinXP Windows2003
 
Business Other
Type: Freeware Cost: $0.00 US Size: 7483 K
http://www.versadev.com/downloads/versasrs/versasrs_v3_2_3.zip Download:
www.versadev.com

Keywords: caller ID, Contact Centre, time tracking, Self Help, mall

  ieSupportManager 1.50 ieComputerSystems Ltd Released: Aug 17, 2005  

ieSupportManager  

Rating: Not rated



ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.

Platforms:  WinNT 4.x WinXP Windows2000
 
Business Other
Type: Demo Cost: $1192.00 US Size: 14336 K
http://www.iecomputersystems.com/downloads/iesmv1.exe Download:
www.iecomputersystems.com

Keywords: Customer, multi-lingual, based, MAPI, dictionary

  DataTrack System 2.0.6479.3 Magnoware Systems Released: Jul 11, 2005  

DataTrack System  

Rating: 3.33/5 (3 votes)



The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.

Platforms:  Win98 WinME WinNT 4.x Windows2000 WinXP Windows2003
 
Business Helpdesk & Remote PC
Type: Commercial Cost: $349.99 US Size: 4505 K
http://www.magnoware.com/downloads/datatrack_system/datatrack.exe Download:
www.magnoware.com

Keywords: help desk, call center, accounting, customer support, Defect Tracking

 
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