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	SupportCalls with Outlook 3.2 AssistMyTeam Released: Sep 24, 2009   Rating: Not rated An ITIL guided, team helpdesk system to log, collaborate, analyze and assist in the resolution of end-users issues right in your Outlook. Use Exchange (can be hosted one too) and auto-process incoming support requests and send automated emails or SMS alerts. Includes web access site for technicians and self-service site for end-users. Integrated knowledge base, asset tracking, SLA and statistics. Supports Skype for making calls and send SMS. Platforms:    Business Helpdesk & Remote PC Type: Shareware Cost: $1500.00 US Size: 28302 K Download: www.assistmyteam.net Keywords: GSM, Skype, email, Escalation, lottery

	TicketAxis - Trouble Ticketing Software 1.0.1 SupportAxis Released: Jun 29, 2009   Rating: Not rated TicketAxis - Trouble Ticket Management software from SupportAxis is a downloadable ticketing support system that covers all aspects of an efficient and reliable ticketing system. This system highlights the progress of each job & brings to notice any jobs which are falling behind or neglected. The downloadable version has all the features of the website version which includes user friendly searches based on keywords... Platforms:    Business Database Management Type: Demo Cost: $0.00 US Size: 2304 K Download: www.supportaxis.net Keywords: Trouble ticket software, free video converter, trouble ticketing software, software, help desk software

	SupportPortal 3.0 Escon Information Consulting Released: Jan 20, 2009   Rating: Not rated Online help desk software that allows any business or work group assigns ticket and issues, manage incoming and outgoing e-mails, streamline workflow, provide live chat and site m,build knowledge base, manage access to shared binaries, and deliver newsletters through the single point of access. SupportPortal is support solution which is best suitable for use in internal and external Help Desks, Call Centers, Contact Centers, and Web Portals. Platforms:    Business Helpdesk & Remote PC Type: Demo Cost: $275.00 US Size: 2832 K Download: www.e-supportportal.com Keywords: knowledge base, service desk, helpdesk, helpdesk, ASP

	Knowledgebase 2008 1 Extreme Ease Software Inc. Released: Dec 01, 2008   Rating: Not rated Knowledgebase 2008 allows your customers to quickly find solutions to product issues without having to submit support tickets or call your support department. Improve employee and partner productvity by elminating the time wasted searching through separate systems and paper documents. Create a secure, centralized knowledgebase that can be updated at any time from anywhere using a standard browser. Platforms:    Business Helpdesk & Remote PC Type: Commercial Cost: $299.00 US Size: 15143 K Download: www.extremeease.com Keywords: Documentation, ectaco, helpdesk, knowledge base, KB

	Adventnet ManageEngine ServiceDesk Plus 7.5 AdventNet Inc Released: Nov 28, 2008   Rating: 5/5 (2 votes) ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy. Platforms:    Business Helpdesk & Remote PC Type: Freeware Cost: $0.00 US Size: 37002 K Download: download.adventnet.com Keywords: data base, Inventory Management, help desk software, ITIL help desk, ITIL

	ManageEngine ServiceDesk Plus 7.5 AdventNet Inc Released: Nov 12, 2008   Rating: Not rated ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy. Platforms:    Business Helpdesk & Remote PC Type: Freeware Cost: $0.00 US Size: 44032 K Download: www.manageengine.com Keywords: ITIL, Service Desk, asset, Trouble Ticketing, help desk

	FastRequest HelpDesk 7.0.4 FullData inc. Released: Nov 05, 2008   Rating: 5/5 (1 votes) FastRequest Helpdesk- Work order, Web form and Helpdesk software. All-In-One. The first Work Order or help desk software to allow the creation of customized Web forms for submit tickets (Checkbox, Radio Button, Text Box, Drop-down List?). You can create your own request form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network... Platforms:    Web Developer Tools Other Type: Shareware Cost: $179.00 US Size: 48019 K Download: fastrequest.com Keywords: casinos, Web form, form filler, online service, remote backup

	Instant Housecall Free Edition 4.4 Remote Access Released: Sep 30, 2008   Rating: Not rated Free remote access is a reality with Instant Housecall Free Edition. Securely share your friend's screen, mouse, and keyboard as if you were sitting in front of their PC. Temporarily access remote PCs without changing firewalls or routers. It's easy to use, even for novices. Includes remote desktop sharing, access and control, file transfer, chat, and Vista UAC compatibility. Free for personal use. Business Edition is also available. Platforms:    Internet Remote Access Type: Freeware Cost: $0.00 US Size: 883 K Download: pad.instanthousecall.com Keywords: network, remote desktop, remote, remote support, Remote

	Adventnet ManageEngine MSP Center Plus 7 AdventNet, Inc. Released: Aug 11, 2008   Rating: Not rated MSP Center Plus is a remote management software that enables managed service providers (MSP) to remotely manage multiple customer's desktops and networks. It offers remote desktop management, remote network management, remote server monitoring, web-based helpdesk, and professional services automation (PSA).Managing multiple customers leaves MSPs with no time to spare. Platforms:    Internet Network Information Type: Demo Cost: $25.00 US Size: 88064 K Download: download.adventnet.com Keywords: bug tracking, Windows Power Management, security, Remote Control, settings

	ManageEngine MSP Center Plus 7 AdventNet, Inc. Released: Aug 11, 2008   Rating: Not rated MSP Center Plus is a remote management software that enables managed service providers (MSP) to remotely manage multiple customer's desktops and networks. It offers remote desktop management, remote network management, remote server monitoring, web-based helpdesk, and professional services automation (PSA).Managing multiple customers leaves MSPs with no time to spare. Platforms:    Internet Remote Access Type: Demo Cost: $25.00 US Size: 88064 K Download: download.adventnet.com Keywords: platform, Remote Desktop Management, content management, Asset Management, asset