Search for: 
Advanced Search

 
HomeAboutReviewsSubmitNew Releases
LATEST REVIEW
Picture To Icon
Picture to icon is an application to help you create icons from your own pictures immediately.
    Audio & Video
    Business
    Communications
    Desktop Enhancements
    Developer Tools
    Education
    Games
    Design & Photo
    Home & Hobby
    Internet
    Security & Privacy
    Servers
    Utilities & Drivers
    Web Developer Tools

ITIL Español: ITIL

Itil software: ITIL Service Management Toolkit, Whizlabs ITIL Preparation Kit, ITIL Service Management Excellerator and more.


  SupportCalls with Outlook 3.2 AssistMyTeam Released: Sep 24, 2009  

SupportCalls with Outlook  

Rating: Not rated



An ITIL guided, team helpdesk system to log, collaborate, analyze and assist in the resolution of end-users issues right in your Outlook. Use Exchange (can be hosted one too) and auto-process incoming support requests and send automated emails or SMS alerts. Includes web access site for technicians and self-service site for end-users. Integrated knowledge base, asset tracking, SLA and statistics. Supports Skype for making calls and send SMS.

Platforms:  WinXP Windows2003 Windows Vista Business Windows Vista Enterprise Windows Vista Ultimate Windows Vista Ultimate x64
 
Business Helpdesk & Remote PC
Type: Shareware Cost: $1500.00 US Size: 28302 K
http://www.assistmyteam.net/downloads/SupportCallsSetup.exe Download:
www.assistmyteam.net

Keywords: Skype, keylogger, Escalation, helpdesk, Helpdesk

  Serio IT Service View Pro 5.5.04 Serio Ltd Released: Jun 28, 2009  

Serio IT Service View Pro  

Rating: Not rated



Server Monitoring and ITIL Availability Management Software. Includes all the standard Plugins and features of the free version plus: publish real-time server availability statistics online; define one or more Service Level Agreements (SLAs) on which to base Availability calculations; scheduler automatically emails Availability and Downtime Reports; history/duration of downtime events per device. Free 1 month evaluation.

Platforms:  WinXP Windows2003 Windows Vista Business Windows Vista Enterprise Windows Vista Ultimate Windows Vista Business x64 Windows Vista Enterprise x64 Windows Vista Ultimate x64
 
Internet Network Information
Type: Shareware Cost: $280.00 US Size: 5735 K
http://www.seriosoft.com/resource/itserviceview_pro.zip Download:
www.seriosoft.com

Keywords: network monitoring, ITIL, availability, Network Monitoring, linux recovery

  SupportPortal 3.0 Escon Information Consulting Released: Jan 20, 2009  

SupportPortal  

Rating: Not rated



Online help desk software that allows any business or work group assigns ticket and issues, manage incoming and outgoing e-mails, streamline workflow, provide live chat and site m,build knowledge base, manage access to shared binaries, and deliver newsletters through the single point of access. SupportPortal is support solution which is best suitable for use in internal and external Help Desks, Call Centers, Contact Centers, and Web Portals.

Platforms:  Windows2000 WinXP Windows2003 Windows Vista Business Linux
 
Business Helpdesk & Remote PC
Type: Demo Cost: $275.00 US Size: 2832 K
http://www.e-supportportal.com/trial/SupportPortal.zip Download:
www.e-supportportal.com

Keywords: Service desk, desk, helpdesk, Server, online

  FireScope BSM:BE 3.0.1 FireScope Inc. Released: Jan 14, 2009  

FireScope BSM:BE  

Rating: Not rated



Slash your IT costs and improve IT reliability and performance! FireScope Business Service Management,
Business-Edition (BE) is a single solution for monitoring every aspect of your IT operations, from the hardware to the
network, to the database and applications. Get all the capabilities of expensive monitoring solutions from the Big-4,
at a fraction of the cost, complexity and headaches. Free 28-day trial.

Platforms:  Windows2000 WinXP Windows2003 Windows Vista Business Windows Vista Enterprise Windows Vista Ultimate Windows Vista Business x64 Windows Vista Enterprise x64 Windows Vista Ultimate x64 Linux Mac
 
Internet Network Information
Type: Shareware Cost: $2450.00 US Size: 501409 K
http://download1.firescope.com/BSMBE/rPath/firescope-be-3.0.1-x86.zip Download:
download1.firescope.com

Keywords: BSM, Service, ITIL, Management, network monitor

  Adventnet ManageEngine ServiceDesk Plus 7.5 AdventNet Inc Released: Nov 28, 2008  

Adventnet ManageEngine ServiceDesk Plus  

Rating: 5/5 (2 votes)



ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

Platforms:  Windows2000 WinXP Windows2003 Linux
 
Business Helpdesk & Remote PC
Type: Freeware Cost: $0.00 US Size: 37002 K
http://download.adventnet.com/products/service-desk/91677414/ManageEngine_ServiceDesk_Plus.exe Download:
download.adventnet.com

Keywords: desk, ITIL help desk, ITIL, Service Desk, inventory

  ManageEngine ServiceDesk Plus 7.5 AdventNet Inc Released: Nov 12, 2008  

ManageEngine ServiceDesk Plus  

Rating: Not rated



ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

Platforms:  Windows2000 WinXP Windows2003 Linux
 
Business Helpdesk & Remote PC
Type: Freeware Cost: $0.00 US Size: 44032 K
http://www.manageengine.com/products/service-desk/91677414/ManageEngine_ServiceDesk_Plus.exe Download:
www.manageengine.com

Keywords: Service Desk, Management, Trouble Ticketing, helpdesk, SLA Management

  ActiveXperts Helpdesk System 2.0 ActiveXperts Software Released: May 01, 2008  

ActiveXperts Helpdesk System  

Rating: Not rated



ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. The product runs as a service on Windows 2008,2003,Vista,XP and2000. Awarded with the 'Software of the Year' award by ItilFoundations.com in 2007 (see also http://www.itilfoundations.com)

Platforms:  Windows2000 WinXP Windows2003 Windows Vista Starter Windows Vista Home Basic Windows Vista Home Premium Windows Vista Business Windows Vista Enterprise Windows Vista Ultimate Windows Vista Home Basic x64 Windows Vista Home Premium x64 Windows Vista Busine
 
Business Helpdesk & Remote PC
Type: Shareware Cost: $1195.00 US Size: 4391 K
http://www.activexperts.com/files/helpdesk/AxHlpdsk.exe Download:
www.activexperts.com

Keywords: help desk, help desk, servicdesk, service, itil

  Whizlabs ITIL Preparation Kit 6.0.1 Whizlabs Software Released: May 31, 2007  

Whizlabs ITIL Preparation Kit  

Rating: Not rated



Ensure your success in ITIL certification exam with Whizlabs preparation kit. Backed by Unconditional 150% Test PASS Guarantee, it contains 5 full length simulated Mock Exams and Interactive Quiz (over 200 questions) on the real exam pattern. The advanced features like Adaptive Testing, Intelligent Reporting, and In-depth Customization offer you much more than passing the exam. Still not convinced? Take a FREE demo and find out for yourself.

Platforms:  Win95 Win98 WinME WinNT 4.x Windows2000 WinXP Windows2003 Windows Vista Starter Windows Vista Home Basic Windows Vista Home Premium Windows Vista Business Windows Vista Enterprise Windows Vista Ultimate Windows Vista Home Basic x64 Windows Vista Home Prem
 
Education Computer
Type: Shareware Cost: $15.50 US Size: 4546 K
http://www.whizlabs.com/traildownload.html?myproduct=ITIL Download:
www.whizlabs.com

Keywords: Itil, itil certification, code snippet, itil foundation, MCSE

  IPI.HELPDESK demo IPI Business Solutions, Inc. Released: Dec 20, 2006  

IPI.HELPDESK  

Rating: Not rated



Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn?t lose customer requests anymore.

Platforms:  WinNT 4.x Windows2000 Windows2003 Linux
 
Business Helpdesk & Remote PC
Type: Demo Cost: $99.95 US Size: 1592 K
http://www.ipi-helpdesk.com/upload/hd-demo.exe Download:
www.ipi-helpdesk.com

Keywords: Cms, Change management, dispatching, etom, help-desk

  ITIL Service Management Excellerator 1.10 ProcessWorx LLC Released: Jan 15, 2006  

ITIL Service Management Excellerator  

Rating: Not rated



The ITSM Excellerator provides tactical tools and deliverables to help accelerate ITIL based service support & delivery assessments, measurement activities and improvement initiatives. The ITSM Excellerator adds immediate value to IT organizations by providing pre-built best practice materials that assist technology professionals with rapid process improvement, increasing service quality and reducing technology costs.

Platforms:  Win 3.1x Win95 Win98 WinME WinNT 3.x WinNT 4.x Windows2000 WinXP Windows2003
 
Business Other
Type: Commercial Cost: $129.00 US Size: 2150 K
http://www.processworx.com/purchase/pur_itsmx.htm Download:
www.processworx.com

Keywords: SLA, OLA, UC, IT, Service Catalog

Recent searches:
» iaudio
 
Free Download Manager - Software Download Site
Contact us