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escritorio de apoyo Español: escritorio de apoyo

Support desk software: A truly affordable help desk program, Help desk software and Customer Support, CRM email support tracking and more.


  ActiveXperts Helpdesk System 2.0 ActiveXperts Software Released: May 01, 2008  

No image

Rating: Not rated



ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. The product runs as a service on Windows 2008,2003,Vista,XP and2000. Awarded with the 'Software of the Year' award by ItilFoundations.com in 2007 (see also http://www.itilfoundations.com)

Platforms:  Windows2000 WinXP Windows2003 Windows Vista Starter Windows Vista Home Basic Windows Vista Home Premium Windows Vista Business Windows Vista Enterprise Windows Vista Ultimate Windows Vista Home Basic x64 Windows Vista Home Premium x64 Windows Vista Busine
 
Business Helpdesk & Remote PC
Type: Shareware Cost: $1195.00 US Size: 4391 K
http://www.activexperts.com/files/helpdesk/AxHlpdsk.exe Download:
www.activexperts.com

Keywords: ITSMF, service level, Helpdesk, desk, servicdesk

  LIVECHAT Contact Center 5.2.1 LIVECHAT, Inc. Released: Aug 14, 2007  

LIVECHAT Contact Center  

Rating: 5/5 (1 votes)



LIVECHAT Contact Center is an online customer support software. It enables real time live chat with web site visitors or other operators. Contact Center contains a conjugated feature- multi protocol business instant messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. Contact Center is a solution for companies willing to improve online customer support and increase sales.

Platforms:  WinXP Windows2000 Windows Media Center Edition 2005 Windows Vista Starter Windows Vista Home Basic Windows Vista Home Premium Windows Vista Business Windows Vista Enterprise Windows Vista Ultimate Windows Vista Home Basic x64 Windows Vista Home Premium x6
 
Business Helpdesk & Remote PC
Type: Commercial Cost: $33.00 US Size: 6849 K
http://www.livechatinc.com/download/contact_center/LIVECHAT_Contact_Center.exe Download:
www.livechatinc.com

Keywords: live, live help, chat, contact center, desk

  Instant Housecall Remote Support 3.4.2 Instant Housecall Inc. Released: Aug 11, 2007  

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Rating: Not rated



Securely control your customer's mouse and keyboard from anywhere through firewalls and routers. No port forwarding and no dynamic IPs to worry about. Invitation-only access. Work from your home, office, or Internet cafe. Reboot your customer's PC into safe mode, Auto-reconnect, Transfer files, Chat, Accept online payment, and Track session history. Vista and UAC support. 15 Day Unlimited Free Trial. Lots of free goodies.

Platforms:  Win95 Win98 WinXP Windows2000 Windows2003 Windows Vista Starter Windows Vista Home Basic Windows Vista Home Premium Windows Vista Business Windows Vista Enterprise Windows Vista Ultimate
 
Business Helpdesk & Remote PC
Type: Shareware Cost: $35.00 US Size: 596 K
http://pad.instanthousecall.com/distribution/SetupSpecialistSign-in342.exe Download:
pad.instanthousecall.com

Keywords: Remote, House call, pc anywhere, remote assistance, Housecall

  Radmin Remote Control 3.01 Famatech International Corp. Released: Jul 03, 2007  

Radmin Remote Control  

Rating: Not rated



Radmin is fast and secure remote control and remote access software that enables you to work on a remote computer as if you were sitting right in front of it and access it from multiple places. Radmin includes Windows Vista support, file transfer, multi-user text and voice chat, Windows security, Kerberos authentication, 256-bit AES encryption, telnet access, multiple monitors support and unique DirectScreenTransfer technology.

Platforms:  WinXP Windows2000 Windows2003 Windows Vista Starter Windows Vista Home Basic Windows Vista Home Premium Windows Vista Business Windows Vista Enterprise Windows Vista Ultimate
 
Internet Remote Access
Type: Shareware Cost: $49.00 US Size: 14967 K
http://www.famatech.com/download/radmin30.zip Download:
www.famatech.com

Keywords: help desk software, network administration, inventory, remote support, pc anywhere

  LBE Web Helpdesk 4.0.118 Leigh Business Enterprises Ltd. Released: May 17, 2007  

LBE Web Helpdesk  

Rating: 4/5 (2 votes)



Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.

Platforms:  Win95 Win98 WinME WinNT 3.x WinNT 4.x WinXP Windows2000
 
Business Helpdesk & Remote PC
Type: Shareware Cost: $950.00 US Size: 2304 K
http://www.lbehelpdesk.com/upgrade/lbeweb.zip Download:
www.lbehelpdesk.com

Keywords: CRM, call tracking, help desk, helpdesk, help desk

  LBE Desktop Helpdesk 4.0.171 Leigh Business Enterprises Ltd. Released: May 16, 2007  

LBE Desktop Helpdesk  

Rating: 4/5 (2 votes)



Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

Platforms:  Win95 Win98 WinME WinNT 3.x WinNT 4.x WinXP Windows2000
 
Business Helpdesk & Remote PC
Type: Shareware Cost: $950.00 US Size: 5183 K
http://www.LbeHelpdesk.com/upgrade/lbehdesk.zip Download:
www.LbeHelpdesk.com

Keywords: helpdesk, help desk system, inventory, customer support, problem solving

  HelpBox 3.6 Layton Technology Inc Released: Apr 12, 2007  

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Rating: Not rated



HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.

Platforms:  Win95 Win98 WinME WinNT 3.x WinNT 4.x WinXP Windows2000 Windows2003 Windows Tablet PC Edition 2005 Windows Media Center Edition 2005 Windows Vista Starter Windows Vista Home Basic Windows Vista Home Premium Windows Vista Business Windows Vista Enterprise
 
Business Helpdesk & Remote PC
Type: Shareware Cost: $695.00 US Size: 62300 K
http://www.laytontechnology.com/pub/trial/hbtrial.zip Download:
www.laytontechnology.com

Keywords: Help desk software, web, helpdesk

  IPI.HELPDESK demo IPI Business Solutions, Inc. Released: Dec 20, 2006  

IPI.HELPDESK  

Rating: Not rated



Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn?t lose customer requests anymore.

Platforms:  WinNT 4.x Windows2000 Windows2003 Linux
 
Business Helpdesk & Remote PC
Type: Demo Cost: $99.95 US Size: 1592 K
http://www.ipi-helpdesk.com/upload/hd-demo.exe Download:
www.ipi-helpdesk.com

Keywords: project management, support, content, management, business

  Help Desk-99 4.0.162 Leigh Business Enterprises Ltd. Released: Sep 27, 2006  

Help Desk-99  

Rating: Not rated



Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

Platforms:  Win95 Win98 WinME WinNT 3.x WinNT 4.x WinXP Windows2000
 
Business Helpdesk & Remote PC
Type: Shareware Cost: $180.00 US Size: 5089 K
http://www.helpdesk99.com/download/helpdesk99.zip Download:
www.helpdesk99.com

Keywords: help desk, help desk software, helpdesk, help desk system, inventory

  Jitbit HelpDesk 1.5 JitBit Software Released: Aug 10, 2006  

Jitbit HelpDesk  

Rating: 5/5 (2 votes)



Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.

Platforms:  WinXP Windows2000 Windows2003
 
Business Helpdesk & Remote PC
Type: Demo Cost: $349.00 US Size: 542 K
http://www.jitbit.com/files/HelpDeskTrial.zip Download:
www.jitbit.com

Keywords: database, issue, database, ticket, help

 
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