|
Ticket tracking software: Enterprise Issues Tracking Software, Comprehensive help desk software, Program for lottery tickets collectors and more.
|
Rating: Not rated     
|
|
Comprehensive trouble ticket tracking software for IT and/or customer support desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/managment, advanced data searches, Active Directory sync, email to ticket conversion. iPhone client too
|
Platforms:
|
|
|
|
|
|
|
|
|
|
Rating: Not rated     
|
|
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
|
Platforms:
|
|
|
|
|
|
|
|
|
|
|